Monday, 4 November 2013

Sagar Ratna - Restaurants

Hey all!
It's time to write another review. Today I am going to review the restaurant "Sagar Ratna".

I have been going to Sagar Ratna since so many years now. I have had good, great, and bad experiences with this Restaurant Chain. I have been to a few of it's outlets, so I can do a little comparison sort of based on the year, outlet, type of food, service, etc. With a good amount of experience with Sagar Ratna, I guess I can give a helpful review for anyone who is going there for the first time, or even if you are a seasoned customer :P

I'll be specific to South Indian Food in this review because it's the main type of food Sagar Ratna specialises in. Still I will talk a little about North Indian since I have had it twice at Sagar Ratna.

Sagar Ratna

Let's first take a quick look at Sagar Ratna as a food-chain. Mr. Jayaram Banan, the chairman and founder of Sagar Ratna, in 1986, started the first branch of Sagar Ratna in the Defence Colony Market. The popularity of Sagar Ratna continued to grow rapidly. Within a short span it spread its wings far and wide, Today Sagar Ratna has established its presence in the National Capital Region (NCR) through company owned branches and beyond NCR through franchise outlets. Sagar Ratna has won the Times Food Award-2012 (Best South Indian Restaurant) a feat it has achieved every year since 2006. To bag it all, it has been ranked amongst the best 5 restaurants in India and 450 in Asia by the world renowned Miele Guide.

Official Website:

Food Quality and Taste: 4 out of 5

The food taste is really good. The taste and aroma speaks about the quality of ingredients used, superior! :) You can judge from the smell around that you are near a South Indian Restaurant, but when your taste buds start the super-mouthwatering action, you know you are near a great Restaurant! Similar is the case with Sagar Ratna. The food quality, and taste both are amazing.

Now that was for the South Indian Food. Talking about the North Indian, it is okay sort of. Since they specialize in South Indian food, there's no point sticking to Dal-Nan there. They use cardamom in Dal Makhani, which itself has such a strong odour which overshadows and hides the real taste of Dal Makhani. The Nans are damn perfectly roasted and are just superb in taste. But well, just above average Dal would simply turn you off. This North Indian Food at Sagar Ratna experience of mine comes from 2 branches:

1. Shakti Nagar/Kamla Nagar, Delhi Outlet
2. I don't know exactly, but it's on the Highway to Mathura/Vrindavan

So, I'd say if you go to Sagar Ratna, stick to South Indian Food. Else go to some other restaurant that specialises in North Indian Food :)

Price: 4 out of 5

Well the food is a little expensive. Consider that a Rava Masala Dosa costs Rs. 135 + Taxes and Service Charge! Thus it seems a little expensive, not too expensive though, provided the superb quality and great taste & service. But still why I give it a 4 out of 5 and not something like 3.5 or 3.75? Well, I have a reason and the reason is some great offers by Sagar Ratna. The best one is discussed in the next section.

A good Offer: Breakfast Combo for 4 @ Rs. 199: 5 out of 5 :D

This offer is super amazing! I mean really cost effective and tasty breakfast. I have ordered it twice. The exact money I had to pay was Rs. 245.40 (Combo Meal: Rs. 199, Service/Pkg Charges: Rs. 9.95, VAT: Rs. 26.11; and Service Tax: Rs. 10.33). I agree it seems to have escalated quickly, but well it is so. But still the price is quite good and there is a nice amount of saving than regular bill.

Don't worry about the food quality, it is not marred. It is the same you get for any regular meal. Thus this offer is totally worth it! :)

Dine-In Experience: 3.7 out of 5

Why did my rating suddenly fall under 4? Well simple! I said in the beginning, I have had all sort of experiences with Sagar Ratna, both good and bad. The good experiences come from Faridabad outlet, Rohini outlet, that Mathura Road one, and Shakti Nagar outlet. The bad ones come from Netaji Subhash Place and some other outlet(I don't remember exactly).

  • From my good experiences: The Service was really good. The food was good, and everything was nice, nice, nice! :D
  • From my Bad experiences: Either the service wasn't good or the food was worst! The Dosa I had was simply BAKWAS! The reason being that that the potato filled inside it were not of good quality.

Anyways, still my majority of experiences have been good, so I would always recommend Sagar Ratna. To make you guys confident in what I am saying, I can give you an example from last year, November:
I had thrown a huge(huge for me :P) party calling around 35 people at their Shakti Nagar outlet. The bill was pocket-friendly :D and the food was liked by all :)

Home Delivery Experience: 4.5 out of 5

Yes, their home delivery service is really good. They delivered at my place everytime on time :D I mean the time they asked for, within that timespan the delivery guy was there at my door.

The packaging is good which you guys can get a hint of from the pics I have shared in this review. These are from my last week's order. The Dosa's are packed in Pizza-Boxes, Idlis/Vadas in Cake/Pastry Boxes. The Sambhar is in a regular plastic container as above. The Chutneys are too nicely packed depending on the quantity. Once they were packed in good quality polythene bags, the other time in plastic containers.


Since I don't have contact numbers of all the branches, I am just giving those I have with me. For the rest you can visit their website and check out their Restaurant Locator:

1. 24, Main Market, Defence Colony, Defence Colony New Delhi, DL 110024. Ph: 011-24333688
2. Sagar Ratna, 33 & 34, 1st Floor, Sector 29, Gurgaon. Ph: 0124-4252121, 0124-4252122
3. K 15, Connaught Place, New Delhi. Ph: 011-23412470, 011-23417455
4. C-9/32, Sec - 7, Rohini, Opposite Metro Pillar - 402, New Dwlhi - 110085. Ph: 011-43594584, 011-43401163


Terms and Conditions

  • Last Order is taken at 10:30 pm
  • Menu and Menu Prices are subject to change without prior notice
  • These prices applicable at Delhi/NCR only
  • Minimum Order: Rs. 200 for delivery within 3km
  • Prices Exclusive of Taxes

Overall Rating: 4 out of 5

If you want some good to eat, quality South Indian Food at reasonable cost, go for Sagar Ratna. Their service and food, both are really good. There are other alternatives available like Sree Ratnam with equivalent quality of food and service and comparable rates if you wish to go for some other restaurant.